Middleton
9/10
United Kingdom 🇬🇧
Pros: Hi, When I got to the hotel, I was upgraded to a better room for free. The cleanliness, and room were really good. The location is fine, and you can walk to the nearest metro Osmanbey in about 10 -15 mins. The on reception in particular, iLAYDA, EMRE ,and OGUZ were really helpful and always answered and assisted my stay as much as they all could. 5 star to the reception guys! Thanks 👍
Cons: More choice on evening meals
Leila
10/10
Bosnia and Herzegovina 🇧🇦
Perfect
Pros: I would especially like to praise the staff, Batu is too kind. but I wouldn't leave out the other colleagues, as well as the aunts from the kitchen who always say hello
Wendy
10/10
Australia 🇦🇺
Enjoyable, easy and good value
Pros: All staff, particularly ATA and Emre were friendly and helpful. Everything was easy. The room were comfortable, roomy and clean.
Cons: The location was ok and central but not very picturesque
Sevgi
10/10
United Kingdom 🇬🇧
Amazing team, comfort, breakfast loved it
Pros: This hotel was really good, staff are very friendly and helpful, the breakfast was very nice and it was very clean..!! The beds and pillows were very comfortable had a very good night sleep. It’s close to everywhere literally 15mins by taxis to all main attractions. Would highly recommend..!! 😊
Khadijeh
8/10
United Kingdom 🇬🇧
The price of tea and coffee in the hotel cafe was very expensive, and the hotel breakfast was usually the same every day
Pros: Everything was good, the staff's attitude and hotel service, and they cleaned regularly.
Cons: One problem was that the shampoo and body wash were all in one container. The quality was not good. It could be better. Like other four-star hotels, each one should be installed in a separate container on the bathroom wall. It would be better if the shampoo and body wash were each separate.
Tokica
9/10
Croatia 🇭🇷
Pros: We liked the accessibility and proximity to everything we needed, from restaurants, supermarkets, the proximity of the metro and shopping mall, as well as the staff like Hikmet, Batu, Ata and the lady from the 6th floor who cleaned the rooms, a very kind and caring blonde lady.
Cons: We liked the accessibility and proximity to everything we needed, from restaurants, supermarkets, the proximity of the metro and shopping mall, as well as the staff like Hikmet, Batu, Ata and the lady from the 6th floor who cleaned the rooms, a very kind and caring blonde lady.
Filipp
10/10
Azerbaijan 🇦🇿
Pros: Special thanks to Batu for his outstanding professionalism and genuine care — everything was handled perfectly. I would also like to mention İrem for her kindness and warm attitude, which made our stay even more enjoyable. Excellent service and a truly pleasant experience!
Filipp
10/10
Azerbaijan 🇦🇿
Pros: I would like to express my sincere gratitude to Batu for the outstanding service and genuine care. From the very first moment, Batu demonstrated exceptional professionalism, attention to detail, and warm hospitality. Every request was handled promptly and with a smile, making the stay truly comfortable and enjoyable. Thanks to Batu’s dedication, the overall experience exceeded all expectations. A true professional who makes a real difference. Many thanks for the excellent service!