Bahareh
10/10
Canada 🇨🇦
Nice abd professional people, comfortable place
Pros: Excellent Stay! I had a wonderful experience at this hotel. The rooms were clean and comfortable, but the service really set it apart. A huge thank you to Miss Fafa for being so helpful and welcoming, she made our stay truly special.! Also mr Selcuk and mr Ali at the reception were so helpful. Highly recommended
Parsarafia
10/10
Iran 🇮🇷
book the hotel and enjoy your stay in Istanbul.
Pros: every single feature about this hotel is perfect. I highly recommend it as a great accommodation in Istanbul with great staff and rooms . Also the swimming pool was perfect.
Cons: everything ws perfect.
Jesse
9/10
New Zealand 🇳🇿
Pros: Staff were great - very helpful. Plenty of facilities at the hotel.
Cons: It is quite aged, blinds need to be repaired.
Catalina
9/10
Malta 🇲🇹
Pros: I had a great stay, the staff were very friendly. Ahmet the concierge, Onder and Fatih from the reception were very kind and helpful.
Fidel
10/10
United Kingdom 🇬🇧
Great staff, airy rooms.
Pros: The team was great, very friendly, and extremely professional. Rooms were spacious, and the entrance of the hotel was very welcoming. Special thanks to Mr. Sertac, for his hospitality, who made our stay flawless.
Cons: Breakfast could've been better by having more cooked items. My British husband was a bit let down as he struggled to find to eat things. Regardless, breakfast was overall good, I was just expecting a bit better.
Gulbeniz
10/10
Turkey 🇹🇷
Surprising
Pros: Önder Bey, Simge Hanım and guest relations Umut Bey, Yelda Hanım; Kiraz Hanım who works at the bar, Betül Hanım in the restaurant. They are so sweet and cheerful that it is impossible not to love them. The size and comfort of my room was very good.
Cons: It is a place I have stayed for the first time in terms of location, but it is very close to Nişantaşı by foot for those who prefer it.
Frequent
9/10
Greece 🇬🇷
Business trip/meetings in IST
Pros: Very professional people in the reception during check in and out. Big size room and bathroom.Its clear that the people want to do their best while the are handling a hotel that needs renovation in many details
Cons: 1.Hotel needs renovation in all its details.From charging plug next to bed to curtins in the east side windows as well as bath tabs. 2.Bad quality food in the restaurant during dinner.Overpriced as well.Clear that waiters in the restaurant (dinner time)neeed serious training.
Greg
8/10
Australia 🇦🇺
Pros: A well appointed hotel, friendly staff and a good size room.
Cons: Its location was a problem as it was quite a climb to get to the shopping centres. The curtesy bus only operated between 10 am and 6pm. The hot breakfast could have had more variety.
Constance
9/10
Zimbabwe 🇿🇼
Great stay in Turkey . Great hotel and very helpful staff
Pros: The property was within walking distance of many attractions including the congress centre.
Cons: Lots of hilly roads so u need good walking shoes to get around
Humaira
10/10
United Kingdom 🇬🇧
Brilliant
Pros: We started off to a rocky start, however Yelda the customer relations manager was absolutely amazing at accommodating us and ensuring we were very comfortable. Words can’t explain how amazing she is at her job and what I feel as though an asset she is to the company.
Cons: Location