GROSS HOTEL

Pros: Hospitality was exceptional! They took care of us during our stay. Great job!

Pros: Location is ideal. The staff was very welcoming, especially Hakan. I had an early check-in, and I will definitely go back again. Breakfast was great.

Cons: Not applicable.

Pros: I arrived 5 hours earlier than check-in time. The young gentleman at the reception desk was really nice. Lovely breakfast as well.

Excellent spot to visit Istanbul

Pros: Very good location with restaurants and shops around. Very friendly staff, good size room with all the necessary amenities, good breakfast and very good price.

Cons: The windows didn't have proper blinds so there was always lots of light in the room.

Pros: The staff was nice, polite, Sabrina was very polite. The breakfast was wonderful, either for European and Asian customs. You can eat whatever You want all You can eat.

Pros: It was a great experience The people were always welcoming and smiling. The hotel is close to all amenities and transportation. The breakfast was delicious and varied If I return to Istanbul, I will rebook at this hotel. I recommend people to book this hotel.

Pros: The property is at an ideal location, walking distance to major touristic sites if one loves to walk but also accessible by TRAM and buses. Plenty of shops for those who loves shopping and restaurant around. The hotel offers food as well. The breakfast was good and changes some days.The breakfast lady was always polite and welcoming in the morning. I had a single room but my bed was double bed with a nice shower. I cannot complain about the size of the room for one person.

Cons: On my third day, at breakfast, the guests were allowed to smoke in the breakfast area. As a non smoker and asthmatic this was unpleasant and had to cut my breakfast short. This happened twice since and nothing was said. It was also a bit noisy in the corridor at times. I had a room with street view. The only thing is that the curtain needs to be thicker. I did not need to switch the lights as the street lights would lit up the room. when i enquired about taxi transfer to the airport on my third day, I was informed by the young gentleman at the reception that my booking includes free airport transfer. I had clarify with him twice since and he reassured me that it was free. Low and behold on my departure and the taxi had arrived , an older gentleman insisted that i pay him for the taxi and he refused to call the young gentlemen to clarify this. He insisted i pay Euro 40 or TL 1400. I had no choice then because i did not have time to loose and argue about this. This event really upset me as he was talking to an female worker in Turkish which i did manage to grasps a bit of whats he was saying and it was not nice. I left the hotel feeling conned.

I really enjoyed it

Pros: The location was great, not a far walk from all the major attractions and plenty of places to eat and shop around, plus pretty close to the Yenikapi train station, so it's easy to get there from SAW airport and easy to get around the city on the public transport. My room was clean and the view was pretty good. The breakfast was great.

Cons: The only issue I had was that the beds were hard, but you get used to it pretty quickly.

Good value for money

Pros: Great location, close to all attractions, sea view on top floor where the diner is, breakfast is good, AC works, WiFi works, shower works, staff helpful and friendly Gulsel helped to change my room at no cost, Sarkan helped to arrange transport to airport, thank you!

Cons: Hotel is in a busy commercial area and this is part of its appeal but it can get noisy sometimes, this gets better at night

I advice everyone to stay in this hotel.

Pros: The property was vey excelent. We spent there 3 nights with my family. They also offer leisure activities like cruise, beach swimming. We went to cruise with hotel’s offer and it was very very excelent, the price is also not very expensive just 35$ for each person and it was very energetic. I suggest everyone to take cruise.

Cons: The location, offers from the hotel (they also offer Taxi to the airport and from the airport which is not expensive).